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Welcoming You Back To The Star Safely

As we welcome you back to The Star Sydney, we want you to know that safety is our first priority. That’s why we’ve developed our COVIDSafe Plan to allow you to enjoy your visit with total peace of mind.

Your Wellbeing

We ask you to follow the new safety measures that have been put in place to ensure a safe and clean environment is maintained.

All new measures are in accordance with the government mandated requirements. While we are excited to welcome you back, if you are unwell, please stay home. You may be denied entry if you are showing visible signs of COVID-19 or flu-like symptoms.

If you have been diagnosed with COVID-19, in close contact with a confirmed case of COVID-19, or in a named COVID-19 Hot Spot in the last 14 days; are awaiting the results of a COVID-19 test; or any Federal State or Territorial government has issued restrictions or reasons for leaving your home which do not permit you to visit The Star Sydney, or directions to quarantine or self-isolate which are currently applicable to you, we require you to defer your visit.


Proof Of Vaccination

Following the NSW Government Public Health Order, we ask you to please share evidence of full vaccination or a medical contraindication certificate to enter. Below are samples of the different proof of vaccination records we currently accept.


Immunisation History Statement

COVID-19 Digital Certificate COVID-19 Mobile Certificate Medical Contraindication Certificate



Hygiene & Cleanliness

You’ll be asked to sanitise your hands before playing any table game and you are encouraged to sanitise of your gaming machine prior to use. Hand sanitising stations and wipes have been placed in high traffic areas for your convenience.

Physical Distancing

We’ve implemented measures to help maintain safe physical distance at all times. For social distancing, we’ve made some changes to the way you play.

For social distancing, we’ve made some changes to the way you play. Only selected gaming machines will be operating, and we ask that you allow one vacant Electronic Gaming Machine or Electronic Table Game between players, unless you are with members of the same household. Seating at table games will be limited and back betting will not be permitted. Please also be aware that at peak times, access to certain areas may be restricted due to capacity guidelines.  


Record Keeping

If you are a Member of The Star Club, you will need to ensure you use your Membership Card on entering the property plus for all gaming, bar and restaurant transactions.

Guests that are not members will be asked to provide contact details prior to entering our restaurants or gaming areas. Records of guests staying in our hotels will also be kept at the point of booking. This is in line with government requirements to ensure contact tracing if required.

Please pay attention to the guidelines, keep your distance, use the provided sanitisation stations, and be kind to each other. If you don’t feel well, please stay home.