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We are here to help

No matter what your enquiry is regarding, there will always be someone to help you at The Star Sydney. Need to make a restaurant booking? Have a question about a hotel rate? You will find all the right details below. 

Please Note, our Guest Services operating hours are 9am – 10pm Monday to Sunday



For general enquiries, please call (02) 9777 9000

For accommodation and restaurant reservation enquiries: 1800 700 700 (English)

For a Mandarin-speaking reservations agent please call  1800 560 818 (普通话)

If you're located overseas, please call +61 2 9777 9000



Please allow 48 - 72 hours for a response.

Hotel and restaurant reservations: STARRESERVATIONS@STAR.COM.AU

For large events of 12 or more in our restaurants, bars and Event Centre: STARFUNCTIONS@STAR.COM.AU 

Fraudulent Activity Alert

The Star Entertainment Group has been made aware of attempts by cyber scammers to contact our customers and staff using fake social media accounts. The privacy and confidentiality of our guests is of the utmost importance to The Star.  We would never request that individuals share their personal information from a private account, nor add users as a “friend” on social media platforms. We urge anyone being contacted online by someone purporting to be from The Star or asked for information in an online setting to exercise a high degree of caution. For the latest information on staying safe online, please visit Should you be unsure, or wish to report a suspicious online account please click here.


The Star Entertainment Group has also been made aware of fraudulent job offers circulating by email. View more details here.


For more information about our privacy policies visit: