Cashless Gaming

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Cashless makes sense for so many reasons

TRANSFER AND PLAY WITH YOUR CASH AS EASILY AS YOU DO WITH CASINO DOLLARS.

SAFELY AND SECURELY TRANSACT WITH A PIN.


Your Membership Card becomes your wallet, allowing you to easily transfer cash directly to the compatible electronic gaming machine or electronic table game.

When you have finished playing, or want to move to another machine, remove your card and the unused credits will be transferred back to your Cashless Account.

 

How it works

1. ACTIVATE

Visit any Cashier with your initial deposit to activate your Cashless Account.

2. PLAY

To start a Cashless session, make sure the credit meter on your compatible electronic gaming machine or electronic table game is zero.

Insert your Membership Card and press the GREEN Dollar icon on the small touch screen.

Press the ARROW next to CASHLESS. This is where you can always check your balance.

Enter your PIN.

Enter the amount you wish to play with and press the TICK icon.

3. COLLECT

When you are finished playing, or you want to move to another machine, remove your Membership Card and your credits will automatically transfer back to your Cashless Account.

4. DEPOSIT OR WITHDRAW

To deposit or withdraw funds from your Cashless Account:

– Insert notes into a compatible electronic gaming machine or electronic table game while your Membership Card is inserted and Cashless active, then remove your card for your credits to transfer to your Cashless Account.

– You can deposit and withdraw at selected Cash/ Ticket Machines by selecting CASH to CARD to deposit or CARD to CASH to withdraw funds.

– If you are withdrawing more than $5,000, you will need to visit the Cashier.

Important information

Make sure the credit meter on the compatible electronic gaming machine or electronic table game is zero prior to commencing your Cashless session.

Treat your Membership Card as cash. If you have a balance in your Cashless Account, it will be stored on your Membership Card.

Keep your PIN secure. You can change your PIN at any time at a Member Kiosk or online at thestarclub.com.au. If you have forgotten your PIN, visit The Star Club Desk.

If your credit meter is $7,500* or more when you remove your Membership Card, the credit will not automatically transfer to your Cashless Account. The machine will lock requiring assistance from an attendant.

Before you leave the machine, remove your Membership Card and wait to ensure that your credits have been transferred back to your Cashless Account. Once the credit meter is zero, your credits have been transferred.

To check your balance, you can insert your Membership Card into a compatible electronic gaming machine, electronic table game, or at a Cash/Ticket Machine.

Star Assist is also available with your Cashless Session allowing you to manage your gaming spend, or usage time while playing any compatible electronic gaming machine or electronic table game.

Speak to one of our friedly hosts at The Star Club Desk for further information. 

Terms and conditions apply. By activating a Cashless Account on your Membership Card, you will activate at The Star Gold Coast, Treasury Brisbane and The Star Sydney. By depositing into your Cashless Account at The Star Gold Coast, you will only be able to access those funds at The Star Gold Coast. You are responsible for keeping your PIN secure at all times. Use of your Cashless Account, Casino Dollars and other member benefits are your responsibility, including where there is misuse of your Card, or if your Card is lost or stolen. Your Card will be locked if your PIN is incorrectly entered three consecutive times. If your Card has been inactive for 12 months, the credit in your Cashless Account will be sent to you via the postal address that is held in the Casino Management System. For further information and for full terms and conditions, visit The Star Club Desk or thestarclub.com.au or thestargoldcoast.com.au. The use of Cashless may vary between QLD properties and The Star Sydney. *The limit may vary from machine to machine, but will not exceed a maximum limit of $7,500.