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LATEST UPDATE

YOUR SAFETY IS OUR PRIORITY

The government’s decision to further ease restrictions allows us to invite you back to visit and play in our Casino from midday Friday 3 July 2020. Entry criteria may apply. Further information will be updated on this site. Click here for current safety guidelines and conditions of entry. Our hotels and many of our restaurants have re-opened, see below for a full list of opening hours and information.
VENUE UPDATES

Updated Venue Operating Hours

In the current environment, where both the community and business have been faced with challenges, The Star Gold Coast has decided to change the operating hours and temporarily close the following venues.

Restaurants and Bars

VENUE

TRADING HOURS

Nineteen at The Star

Breakfast

Daily: 7.00am - 10.00am

Brunch

Sunday only: 11.00am - 3.15pm

Lunch

Friday & Saturday: 12.00pm - 3.00pm

Dinner

Wednesday - Sunday: 5.30pm - 10.00pm

Nineteen at The Star Bar

Thursday - Saturday: 4.00pm - late

Sunday: 2.00pm - 8.00pm

Kiyomi Monday - Saturday: 5.30pm - late
Kiyomi Bar Monday - Saturday: 4.30pm - late
Cucina Vivo

 Daily: 5.30pm - late

Pick up and delivery available

Garden Kitchen & Bar

Breakfast

Daily: 7.00am - 10.30am

Lunch

Saturday & Sunday: 12.00pm - 2.30pm

Dinner

Daily: 5.30pm - late

The Lawn and Deck Bar

Thursday - Saturday: 5.00pm - late

Sunday: 3.00pm - late

M&G Cafe and Bar

Monday - Thursday: 10.30am - 5.00pm

Friday: 10.30am - 10.00pm

Saturday: 8.00am - 10.00pm

Sunday: 8.00am - 5.00pm

Mei Wei Dumplings

Sunday - Thursday: 12.00pm - 3.00pm, 5.00pm - 9.00pm

Friday & Saturday: 12.00pm - 10.00pm

Pick up and delivery available

Cherry Bar

Daily: 12.00pm - 4.00am

Atrium Bar Closed until further notice
Sports Bar

Sunday – Thursday: 6.00am - 12.00am

Friday & Saturday: 6.00am - late

Food Quarter

Sunday - Thursday: 11.00am - 11.0pm

Friday & Saturday: 11.00am - 2.00am

Latitude Bar Thursday - Saturday: 6.00pm - late
Imperial at The Star

Lunch

Friday - Sunday: 12.00pm - 2.15pm

Dinner

Wednesday - Sunday: 5.30pm - 9.45pm

Harvest Buffet Closed until further notice
Pool Bar Daily: 9.00am - 6.00pm
Theatre Bar

Open for events/movies only

Sovereign Dining Daily: 5.30pm - late
In-Room Dining

Breakfast

Daily: 6.00am - 11.00am

All Day
Daily: 11.00am - 10.00pm

Late Night

Friday & Saturday: 10.00pm - 2.00am

Casino, Gaming and The Theatre

VENUE

OPENING HOURS

Casino

Open to everyone

Sovereign  

Open to Members of The Star Club & their guest

Oasis

Open to Members of The Star Club & their guest

Theatre

Open for Monday & Thursday Movies

Please visit our What's On page for more information on live concerts and shows.

Trolley Service MGF Daily: 5.00pm - late

Azure Spa & Fitness and The Shop

VENUE

TRADING HOURS

Azure Spa

Monday to Thursday: 9.00am – 7.00pm

Friday & Saturday: 10.00am – 7.00pm

Sunday: 10.00am – 5.00pm

 

PLEASE NOTE: Opening hours may vary, including Public Holidays. Please contact us to check specific hours for the day of your intended visit.

 

Azure Fitness Daily: 4.00am - 9.00pm
The Shop

Monday to Thursday: 9.00am – 7.00pm

Friday & Saturday: 9.00am – 10.00pm

Sunday: 9.00am – 6.00pm

FAQs

Frequently Asked Questions

Member FAQs

Important update about The Star Club Membership

During the recent COVID 19 restrictions, we have taken a number of steps to make sure you continue to enjoy all the things you love most about your Membership to The Star Club.

 

Your Casino Dollars Rewards

We’re further extending the expiry on Casino Dollars until 31st December 2020. This means Members of The Star Club with Casino Dollars balances will not have them expire between 23rd March – 31st December 2020.

 

Your Membership Status

To support your Membership status, you received monthly Bonus Tier Points from April to August 2020. Bonus Tier Points have ended, now that Members living in QLD are able to visit again.

 

Your Membership information

You can view your Membership information, including Tier Status, Tier Review Date, Tier Point balance, Casino Dollars balance, and communication preferences when you log in to The Star App or at The Star Club website.

 For any queries regarding your Membership contact us via our Guest Feedback Form:

The Star Gold Coast Guest Feedback

 

The Star Club is evolving on Wednesday, 7 October 2020, where can I find more information?

Log in to your Member dashboard at thestarclub.com.au for all the relevant information, or find frequently asked questions here.

 

Why have my Tier Points balance decreased during the closure?

To help support your Membership Status during this time, we have been gifting you Bonus Tier Points. Please see below for our update from 28 May.

 

Tier Points have continued to operate in the normal manner, as a rolling balance. This means that when you view your Tier Points balance, it will reflect Tier Points earned or gifted in the past 365 days, less Tier Points that have expired (which were earned the previous year).

 

I would like to have my Tier Review Date extended as I have not been able to visit and will not be able to maintain my Tier.

Unfortunately, we are not able to change your Tier Review Date, however, please see one of our service team at the time of your next Tier Review and we will undertake an individual review of your account.