Terms and Conditions

Skip to main content
Gift Card Terms of Use
Terms of Use
  1. The Jupiters Gold Coast Gift Card ("Gift Card") is offered by Jupiters Hotel and Casino, Gold Coast (“Jupiters Gold Coast”)
  2. This page contains the full set of terms governing the use of the Gift Card ("Terms of Use") which are subject to change.
  3. By purchasing, redeeming or attempting to redeem a Gift Card, the bearer accepts and agrees to be bound by these Terms of Use and acknowledges that they have read and understood Jupiters Gold Coast’s Privacy Policy which is available at www.jupitersgoldcoast.com.au.
  4. The bearer of a Gift Card may use the Gift Card to make purchases of goods and services at participating outlets at Jupiters Gold Coast where EFTPOS is available with the exception of: Purchases from Temple of Beauty, Jupiters Fitness, Fashion Design of Queensland and Jupiters News Agency. Purchases of tobacco or non-tobacco smoking products.
  5. The Jupiters Gold Coast outlets where Gift Cards are accepted may change from time to time. Visit www.jupitersgoldcoast.com.au for a current list of outlets where Gift Cards can be used.
  6. You can check the balance and expiry date of a Gift Card by clicking the "Check Card Balance" link at www.jupitersgoldcoast.com.au/giftcards. The bearer will be required to enter their ‘Account Number’ and ‘PIN’ which is located on the back of the Gift Card to access this information.
  7. Gift Cards are not redeemable for cash and cannot be redeemed for gaming purposes.
  8. Any balance which is not redeemed within the validity period may not be redeemed after the expiry date.
  9. Lost, damaged or stolen Gift Cards will not be replaced or refunded.
  10. Goods that are purchased solely or in part with a Gift Card may be exchanged or returned subject to the exchange and returns policy of each participating outlet.
  11. The bearer is liable for all transactions on their Gift Card, except to the extent to which there has been fraud or negligence by Jupiters Gold Coast or its employees.
  12. In the event of suspected fraud or improper use of a Gift Card, Jupiters Gold Coast reserves the right to suspend (pending investigation) or cancel any Gift Card.
  13. Jupiters Gold Coast reserves the right to cancel the Gift Card scheme for any reason at any time. In these circumstances, any cards issued prior to the cancellation or revocation will be valid until their expiry date has elapsed, or may be refunded at the sole and absolute discretion of Jupiters Gold Coast.
  14. These Terms of Use are to be construed and enforced in accordance with the laws of Queensland, Australia. For further information about Jupiters Hotel & Casino Gift Cards, please see the website: www.jupitersgoldcoast.com.au