We Are Here To Help
No matter what your enquiry is regarding, there will always be someone to help you at The Star Gold Coast. Need to make a restaurant booking? Have a question about a hotel rate? You will find all the right details below.
Please Note, our Guest Services operating hours are 9am – 5pm Monday to Friday
HOTELS & SPA
THE STAR GRAND | THE DARLING | THE STAR RESIDENCES
Phone: 1800 074 344
Email: reservationsgc@star.com.au
AZURE SPA & FITNESS
Phone: 07 5592 8501
Email: azure@star.com.au
For a Mandarin speaking reservations agent please call 1800 560 818 (普通话)
RESTAURANTS & BARS
RESERVATIONS & ENQUIRIES
Phone: (07) 5592 8757
Email: stargcdining@star.com.au
For a Mandarin speaking reservations agent please call 1800 560 818 (普通话)
GENERAL ENQUIRIES
GENERAL ENQUIRIES
Phone: 07 5592 8100
Email: stargc@star.com.au
If you are overseas, please call+61 7 5592 8100
THE STAR CLUB
STAR CLUB ENQUIRIES
Phone: 1800 683 688
SALES AND CONFERENCES
THE THEATRE
CONCERTS IN THE THEATRE
Email: thestargcbo@ticketek.com.au
Guest Feedback
Your feedback is very valuable to us! If you would like to leave some feedback about your experience at The Star Gold Coast you can do so online here.
If you require immediate assistance, please call: 07 5592 8100
Fraudulent Activity Alert
The Star Entertainment Group has been made aware of attempts by cyber scammers to contact our customers and staff using fake social media accounts. The privacy and confidentiality of our guests is of the utmost importance to The Star. We would never request that individuals share their personal information from a private account, nor add users as a “friend” on social media platforms. We urge anyone being contacted online by someone purporting to be from The Star or asked for information in an online setting to exercise a high degree of caution. For the latest information on staying safe online, please visit https://www.staysmartonline.gov.au/. Should you be unsure, or wish to report a suspicious online account please click here.
The Star Entertainment Group has also been made aware of fraudulent job offers circulating by email. View more details here.
For more information about our privacy policies visit: https://www.starentertainmentgroup.com.au/privacy-policy