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Information For Guests

Check-in and Check-out

Check-in: 3:00 PM     |     Check-out: 11:00 AM     |     Express Check-out is available
If you arrive early to the hotel, you can still check in at reception and we can hold onto your bags and luggage until your room is ready.

On-site Parking

Guests staying at the hotel
Sun-Thu: $45 per night     |     Fri, Sat and public holidays: $55 per night.
Guests not staying at the hotel
Sun-Thu: $70 per day        |     Fri, Sat and public holidays: $80 per day.


The majority of our rooms are non-smoking. We have a limited amount of smoking rooms which are subject to availability and not guaranteed.


Pets are not allowed in either Astral Tower and Residences or The Darling.

Extra Bedding

Rollaway beds are available at Astral Tower or Residences for $80 per night. A maximum of one rollaway bed is allowed per room, suite or apartment. Cots are available. Extra bedding is subject to availability so please book in advance.


​The maximum number of visitors to a hotel room is two. For apartments: 
1 Bedroom Apartment - 2 registered guests / 2 visitors
2 Bedroom Apartment - 4 registered guests / 4 visitors
3 Bedroom Apartment - 6 registered guests / 6 visitors 

Staying at The Star

We want to make your stay an enjoyable one and as a consideration for other guests, we have a no party policy. We appreciate your understanding in not causing any disturbances to other guests during your stay.

Alcohol Consumption

Our alcohol consumption guidelines are one 6-pack of beer per guest and 1 bottle of spirits (750ml) per 6 people.

Experience all of our 20 new restaurants, hotels, bars and cafes, retail collection, and nightclub with panoramic views.

Visit The Star.