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Information For Guests

We wish to make everyone's stay at The Star an enjoyable one.

 

With this in mind, The Star has a No Party Policy.

 

Check-in and Check-out

  • Check-in: 3:00 PM (Note, if you arrive early to the hotel, please register at reception and we can hold onto your bags until your room is ready in the afternoon)
  • Check-out: 11:00 AM 
  • Express Checkout available
 

Parking

  • Hotel Guests On-site parking, fee: Sun-Thurs $45.00 per night. Friday, Saturday & Public Holidays $55 per night.
  • Non Hotel Guests parking, fee: Sun-Thurs $70 per day. Friday, Saturday & Public Holidays $80 per day.

Smoke-free Policy

  • The majority of our hotel is non-smoking. This hotel does have a limited amount of smoking rooms which are subject to availability and not guaranteed.

Pet Policy

  • Pets are not allowed in either Astral Tower & Residences or The Darling

Extra Bedding

  • Rollaway beds are available at Astral Tower or Residences for $80 per night. A maximum of 1x rollaway bed per room, suite or apartment. Must be booked in advance - Subject to availability.
  • Cots are available. Must be booked in advance - Subject to availability.​

​The maximum number of visitors to a hotel room is two.

 

The maximum number of visitors to an apartment is as follows:

 
  • 1 Bedroom Apartment - 2 registered guests / 2 visitors
  • 2 Bedroom Apartment - 4 registered guests / 4 visitors
  • 3 Bedroom Apartment - 6 registered guests / 6 visitors
 

All visitors must vacate the room before 11.00pm. Any disturbances to other guests will not be tolerated and may result in you being requested to terminate your stay.

 

Alcohol consumption

 

To ensure every guest's stay is not disrupted, our alcohol consumption guideline is:

 
  • 1 x 6 pack of beer per guest
  • 1 bottle of Spirits (750ml) per 6 people
 

Thank you for your kind consideration. ​​​​

 

With two of the most luxurious Sydney hotels, The Darling and Astral Tower & Residences, The Star should be your first stop when you're considering booking your next stay in Sydney!

 

Experience all of our 20 new restaurants, hotels, bars and cafes, retail collection, and nightclub with panoramic views.

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